Friday, June 25, 2010

DTD and Licensing

After much harassment and guilt trips, I have decided to update again. :)

I'm officially at my two month mark tomorrow (which also happens to be Lauren's 8th birthday!), and it's crazy that I'm now more than halfway done with my internship. It started off slow (unbelievably so) but now I have that split feeling where part of me feels as if I've lived in Florida forever and part of me thinks I got here two weeks ago. I'm starting to get rid of the "I just got here" feeling, though, and I'm mainly feeling that I've been in Florida all my life. I won't lie, I'll miss Florida when I have to leave it. I love the state, even if the job is tiring.

Last week was my week of deployment to DTD (Downtown Disney). It was interesting to say the least. The boutique there is SO much different than the Castle, enough that I can honestly say I don't think they should both be called the Bibbidi Bobbidi Boutique. I think they should be entirely different boutiques, because they cater to different age groups, different types of people, different personalities, etc. Everything about is different, except the hairstyles they offer (and even then, they do their hairstyles differently, so that's semi-debatable). On the left is the DTD costume, which, I personally think, is much uglier. It also doesn't breathe as well, and the boutique there is SO much hotter than the Castle, so I was sweating all the time in there. It was gross.

First off, I got a mixed welcome. Half of the DTD girls welcomed me with smiles and were glad to meet me and have my help. The other half... well, they glared and said "Oh. You're from the CASTLE. Well. We do things differently here." Needless to say, some of the DTD girls harbor resentment towards the Castle girls, which I find rather pointless and baseless. The only reason they dislike Castle girls is because we took their customers. But honestly, who would want to get their hair done in WoD (World of Disney store) when they could get it done in Cinderella's Castle? The DTD location was the first Bibbidi Bobbidi Boutique at DisneyWorld, and so some of them have this sense of superiority because "they were first." Some of the FGITs in there have been there since opening, so they're very territorial about it, which is understandable, but not enough for some of their hatred towards the Castle. I was told that Castle girls are "stuffy" and "boring" and "high and mighty." I can see how they'd get that opinion of us in all honesty, because we do have a higher bar set than DTD, simply because we're in the MK and people expect us to create magic right and left (example: guests sometimes honestly believe that we can control the weather and get legitimately angry at us when we don't stop the daily thunderstorm). We also work in a CASTLE. That creates an entirely different character for us to play, and there is a lot more acting that goes on in the Castle than DTD.

The atmosphere in the two boutiques is extremely different. First off, the Castle boutique LOOKS like it belongs in a Castle. There's light blue drapes everywhere, crowns, chandeliers, fancy wall sconces, and the mirrors have these beautiful giant frames around them. The chairs are a light blue, the seating is all in reds and golds, and everything just looks classy. The music is quiet, and it's all princess songs/instrumentals from movies. DTD, on the other hand, is all hot pink and white. The chairs look more like salon chairs, with a plastic hot pink back, and the seating is pink as well. The mirrors are this plastic looking gold frame that looks like it belongs in a Barbie playhouse rather than the boutique (no offense), and it's really bright in there. The music is stuff like S Club 7, the Cheetah Girls, Confessions of a Teenage Drama Queen, and Freaky Friday. Tween pop, basically. What kills me is that I know all of those songs in DTD and remember them from when I was the age of the kids I'm doing, and when I ask if they know those songs, they have no idea. Why they're still playing those songs, even though no kids who come in recognize them anymore, is beyond me.

Because of the different atmospheres and locations, there are two different types of guests, I've discovered. The Castle gets, well, classier people. There's really no other way to say it. The people in the Castle are not only paying the $210 for the princess makeover, but they also paid the $80 something it cost to get into the MK. And most of these people have reservations for Cinderella's Royal Table, where, on average, one adult plate costs $40. They tend to also have reservations for the Crystal Palace and Chef Mickey's, two other expensive character dining spots. They also tend to stay in the big resorts here. So obviously these people are a bit wealthier, more willing to spend, and want quality in their experience. DTD, on the other hand, has no admission to the area, and so anyone can just walk in and get an appointment. Most of the people there are also only getting the $50 princess makeover, and, sadly, most of them live in trailers. I don't mean to be rude when I say it, it's just true that when I asked a lot of princesses where their castle was, they said in a thick southern twang, "I don't live in a castle, I live in a trailer." It's just a different crowd.

The other difference is the age group. The Castle gets mainly 3-5 year olds, and then 20+. Sometimes a few teenagers, mostly 14+, but not many, unless there are four generations getting their hair done together, which is always fun. DTD gets a lot of 7-10 year olds, and a few tweens. I think I did one three year old in the entire week that I was there, and that was surprising to me, because that's about the only age group I work with at the castle. It threw me off at first, because I didn't have any practice working with that age group as a fairy godmother, not to mention I didn't know any of the scripted stories they tell at DTD. All of my stories usually relate to the castle, so they were irrelevant at DTD. I was able to use a few things, though, such as the question "How old do you think I am?" which always gets some interesting answers. I had one girl tell me I looked 46. When I told her I was 200 and asked if I looked my age, she looked at me seriously and then nodded and said, "Yep, I see it." Her mom was laughing her head off, and I'm just sitting there thinking, "I really hope I NEVER look 200 years old."

It got easier to talk to the 7-10 group, though, and it was a lot less tiring, that's for sure. For one, they sit still. Two, I can ask them about school, sports, hobbies, etc, and I can talk to them more as a friend than as a fairy godmother spewing lies to little kids (which is how I tend to feel at the Castle). My voice also got a nice break, because I didn't have to talk in a higher pitched voice all day--I could use my own without them thinking I sounded rude, which was nice. In the Castle, if you don't raise your voice about an octave, you sound grumpy and the little kids are afraid of you. It's just how it works. I ended up losing my voice for a week because of the constant strain on it to talk in a higher pitch.

My first day at DTD I was scheduled for the night podium shift, which is something the Castle doesn't have, so I wasn't trained for it. It was probably my favorite shift so far. It was 4-10 PM, and so I got all morning to do stuff, take my time, and then head to work. The boutique closes at 8, so everyone leaves then. Whoever has night podium is the only one left in the boutique, and you just stand up front at the podium (which is in the princess room of WoD), and make reservations. However, we don't make reservations at the Castle, so they just handed me a pixie dust wand and told me to tell people to use the Pink Phone (there's a giant pink phone at the registers in the WoD which connects you to the Reservation Office). So I stood there for two hours with this giant crowd of kids around me (and adults), and I gave them all pixie dust. It was a lot of fun, and a lot of acting on my part. My voice was dead by 10, because I'd been talking in a higher pitch with no break, but it was a lot of fun to pretend to be this sweet little fairy godmother granting wishes.

There was one little boy whose sister had gotten pixie dust, and I asked if the prince would like some as well, and he's like, "Welllll... does it REALLY make your wishes come true?" And of course, me being the realist that I am, thought, of course not silly boy, it's just tiny shards of glass I'm going to put in your hair, but I said, "Well, with some hard work and a lot of wishing, your dreams can come true." So he looks at me for a minute and then shrugs and is like, "Alright, give me the dust." It was pretty cute. I also had a gay guy about my age come up to me in tears and say, "This is a really big moment for me, because this is my last day on the college program and so I just want a little magic." So I gave him the pixie dust, said my shpeal (Bibbidi bobbidi boo, may all your princely (or princess or queenly or kingly) wishes and dreams come true, bibbidi bobbidi boo), and he's sobbing by the end of it and gives me this huge hug and says, "This is magic right here, this is magic!" I was dying on the inside, I wanted to laugh so hard. I also had a whole family get pixie dusted, and for one of them, I said my shpeal and he says, "Did my wish come true? Can I have your number?" So everyone's laughing and I say, "Sir, I think I'm a little too old for you, I'm 200." Mind you, this guy is in his 40s. So everyone thinks that's hilarious, starts laughing again, and all wave goodbye to me. It was particularly cute how many princesses I had come up to me and just look up at me with these huge eyes and ask, "Will it really make my dreams come true?" That was the best night of work so far.

In other news, I am officially licensed by the State of Florida as a Hair Braider. Whoo! Don't get too excited now. I laugh about it, but then I look at the certificate they gave me and remember that I'm legitimately licensed in a state to practice a section of hair styling, which is kind of cool. I can put that on my resume now. What's even funnier is that in my two day class, I didn't do a single braid. We didn't even TALK about braids until the last 40 minutes of the second day. We talked about HIV/AIDS, diseases, hair care, products, skin care, lice, etc. Mostly things you should know as a hairdresser. Which was really interesting and helpful, I just find it amusing that from all of that, we were licensed as Hair Braiders... But I now have an official certificate I could technically frame and post on a wall somewhere to show my credentials, but I won't, because I find it kind of useless, since I really didn't learn much about hair braiding and I don't want people to ask me to do something crazy with their hair. I did learn how to do a few cool braids, I won't lie, and they're much simpler than I thought they were. I can do a fishtail braid, a wedding braid, and a cool type of braid that kind of looks like a french braid, but only uses a few strands from each side and has most of the hair loose underneath the braid. It's really cool looking, but hard to explain.

The other big thing I got to do there was the window. DTD has this one chair that is completely separated from the rest of the boutique, and it's right in front of the window to the princess room. It's on display there, and they use it for magical moments, so that everyone can watch this princess get her hair done and she can wave at them and feel royal. They asked me to do one during the week I was there, and I actually really liked it. It was during a huge thunderstorm, so I got a nice breeze every time someone opened the door to the store, and I could actually hear the princess, which I was having a hard time with inside the boutique because the music was so loud. I thought it was a lot of fun being in the window.

Another thing they do that the Castle doesn't is the Princess Parade. I really wish the Castle did it, but I understand that we're a lot busier and Fantasyland is a lot more crowded than DTD. Every day they have princesses sign up for this princess parade, and they basically just hold onto a rope with bells all over it and walk down Downtown Disney waving at people while music plays. It stops at a carousel, and then everyone gets to ride it. Including the FGITs involved. Once they told me about the parade, I did it every day. You get PAID to hold a flag, wave at people, and then ride a carousel. Can it get any better? Well, I suppose it could be cooler outside. That was one drawback. But it was still a lot of fun.

And that's about it for now. I'm back at the Castle tomorrow, and will be indefinitely. It was odd going back to the Castle after DTD, because I had to get re-used to everything there. Even the stands we use with all of our supplies are completely different, so I had to learn the stands all over again. But I'm back in full swing at the Castle, so it's all good. :)

Monday, June 7, 2010

Pictures!

That's right, I'm finally posting pictures! Here are some that were taken of me (and the ONLY ones that were taken) of me in costume in the boutique.
The girl sitting next to me is Lea Anne and the one on the right is Haley. Haley goes to BYU-I and Lea Anne lives in Florida and one of the part-timers.

All of the girls who were there for the closing shift this particular day. The one in the middle (Pietrina) wanted a picture for her last day in the boutique.

A close up of me sitting in Cinderella's Royal Chair. I actually normally wear my hair down and put on a lot more makeup, so I tend to look a lot different than this, but oh well. :)

This is the only one of me actually working, and really, this isn't a very accurate depiction of what I do because this was the very last princess left in the boutique after we had closed, and we were doing a special thing because it was the last day for one of our FGITs. We had the FGIT who was leaving, the little princess, and her parents all close their eyes and the rest of us ran around with wands and pixie dusted everyone. I mean, I DO pixie dust princesses, but it's usually with them in the chair. And it's a princess I've just spent a half hour with. I didn't know this princess at all.

And that's all for now! Hopefully I can get a picture of me in the DTD costume, but I think that might be wishing for a little too much. The photopass people at the MK actually like me, so it was no problem. But we'll see if the photopass guys at DTD are nice. :)

Sunday, June 6, 2010

Settling In

After a month and a couple weeks, I feel like I've finally settled into my spot here at DisneyWorld. The old CPs are gone and the new ones are mostly in, and now that I'm not the new one (let alone the ONLY new one), I'm feeling a lot more in place where I am. Some of the new CPs are really nice, and we get along great. I'm glad I've made some friends in the boutique that 1. have the same day off as me and 2. like to do stuff together rather than with other people from around the park. It makes the days off a lot more fun, and nights after work as well.

A few highlights from the past couple weeks:

1. Imogen Heap
She performed at the House of Blues last Tuesday, and so Brooke, Sarah (one of my coworkers), and I went after work and saw her. She was absolutely amazing. I was exhausted afterwards, but it was worth it. I had the next day off anyways, so it was all good. :)

2. Typhoon Lagoon
Last Wednesday, two of my coworkers, Lea Anne and Haley, went with Bri and me to Typhoon Lagoon. We went around 11 and stayed till closing, so we got quite a bit of sun (and it actually stayed out for me this time!). I'm proud to say that I now have a recognizable tan line. I've even got an annoyingly clear line around my wrist because I forgot to take my hair tie off before we went out.

3. Cast Preview
Last Thursday was the cast preview of Disney's Electrical Parade (the name has been changed... it was originally Disney's Main Street Electrical Parade. I don't know why they changed it though). We were so excited to see it... until we realized they were going to make us stand for about an hour (after we'd already worked a 12.5 hour shift and were ready to keel over). We got home around 1:30 AM, and fell asleep immediately, we were so tired. I ended up spending a total of 19 hours on my feet that day. Sadly, the parade has been changed... there are missing floats (apparently they got damaged beyond repair when being transported from California), the music isn't as good, and the new floats just aren't as amazing. Also, California apparently has different rules about what can be done in parades than Florida, so a lot of the choreography has been lost over here because they aren't allowed to perform high kicks, flips, etc. Another problem for this parade is the fact that the Magic Kingdom has hills, while Disneyland does not. I've watched the parade in the park during hours, and it's quite amusing/sad to see--the floats get stuck sometimes because of the hills, and they have to roll back and then zoom forward. Of course, this isn't exactly the safest thing, because 1. the drivers have a limited range of vision, 2. the float behind them is sometimes really close, 3. the crowd freaks out and thinks there's a malfunction, 4. it disrupts the flow of the parade. In the end, I think the Electrical Parade is just more suited for Disneyland, but hopefully they'll work out some of the kinks here. After all, the parade has only been run twice for guests, so it still needs some fine tuning. But apparently the cast and guests are liking SpectroMagic, the preview electric parade, much better than this one.

4. Summer Nightastic Fireworks Spectacular
Is that a mouthful or what? I think they went a little overboard with the "nightastic" and "spectacular" combination. One would have been fine. Oh well. The fireworks show has officially changed, starting last night. I saw the first run of the Summer Nightastic show (for this summer, it's an old show, so it's not the first time ever) last night after work, and man. It WAS spectacular. I still like Wishes, the previous fireworks show, better, simply because I liked the show aspect of that one better. Summer Nightastic, however, is just mind-blowing. The fireworks for this show are definitely more impressive than Wishes, even if the storyline is a little lacking. But it's a lot more involved, with fireworks going off all around the guests, rather than just behind the castle. It's bigger, louder, and more exciting--just not as touching as Wishes. Apparently you can get 3D glasses to watch the Nightastic show and it's supposed to be really cool, but I think I'm going to stick with my regular vision. I don't really care about watching something that's already 3D through 3D glasses.

5. Shift exchanges
I finally have two days off again! Not by the scheduling office, they still scheduled me for only one day off, but a girl in the boutique wanted a Tuesday shift, so I gave her mine, and I now have both Tuesday and Wednesady off, like I was originally told I would. Another person in the boutique told me that once all of the new CPs are in and trained, we SHOULD get our two days back, but we'll see. I've also been told the opposite--that we never get two off because merchandise in the MK doesn't get it, and we're technically classified as merchandise (though WHY we are, I have no idea. Apparently not too long ago we used to be included in the entertainment section of Disney, but then they booted us down to merchandise. Which means they can pay us less)

And that's about it for now. Next week I won't be working in the castle--they've deployed me to Downtown Disney for the whole week, and they have me working 50 hours. I like the hours there a lot better though. They open later and close later, which I can handle. I'd much rather leave at 10 and come in at 9 than leave at 8 and come in at 7:30. Because with bus scheduling that translates to leaving in the morning at 6:40 for a 7:30 shift at MK, as compared to leaving at 8:30 for a 9:00 shift at DTD. So we'll see how it goes. I'll be wearing the uglier costume for a week, and I'll have to learn what to do with this whole Hannah Montana style they have that we don't. They also have a lot of different rules at DTD, and the script that I mostly spout out without thinking doesn't really apply to DTD because a lot of it revolves around the castle. Oh well. It's sure to be fun, and I'm looking forward to a change of scenery. That boutique is a lot more open as well, since it's inside the World of Disney store. I may even see my roommate working, since she's in merchandising at WofD.

Till next time!